Due to variations in technology from device to device, we are unable to provide any technical help at this time.
Below are some common download instructions.
All files are sent using PDF format. Most computers have pre-installed Adobe Reader on them, but if your particular laptop, PC, or mobile device does not have a PDF reader of some sort on it, you'll need one to view the items. Adobe Reader is the most common one and it's free. You can download it here.
If you can't find the file once it's downloaded, try looking in Downloads under My Computer or search the title of the file on your computer for where it could be hiding.